1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0344275949
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection with a strong signal. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the given time, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to assist with transferring your account. This will help facilitate a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and proceed to log in to access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned through gaming, not the bonus amount collected. This means users can only cash out the rewards they've earned from playing games, not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process in this app, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay in payment can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the original account holder. It is also possible to withdraw funds earned from gameplay that utilized the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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