1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3047258900
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After submitting your number, verify the One-Time Password (OTP) sent to your phone. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after some time, click on send OTP again until you get a stable signal. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonuses cannot be withdrawn. This is a key feature that differentiates this app from others in the market.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast and stable, taking between 30 minutes to 3 hours to complete. However, there may be delays with payments, which could extend the wait time to up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Any winnings generated from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Making deposits and withdrawals is a breeze at 1ace, with multiple payment options available, including credit cards, e-wallets, and bank transfers. Our customer support team is available 24/7, ready to assist with any questions or concerns you may have. With 1ace, you can enjoy first-class online gaming from the comfort of your own home.
Our topmost concern is the security of our users' personal information and financial transactions. To achieve this, we utilize the latest generation of encryption technology to ensure the confidentiality and integrity of our customers' sensitive data. This cutting-edge technology provides an impenetrable shield against unauthorized access, hacking, and other malicious activities. By joining 1ace today, you'll unlock a world of unparalleled entertainment, exceptional customer service, and the ultimate online casino experience. Our commitment to security is unwavering, and we take pride in providing a safe and trustworthy environment for our players to enjoy their favorite games and activities. With our advanced encryption technology, you can rest assured that your personal and financial information is safeguarded at all times. Our dedicated team of security experts continuously monitors and updates our systems to ensure that our platform remains secure and up-to-date, providing you with a seamless and enjoyable gaming experience. Join 1ace today and discover a world of excitement, entertainment, and security. Experience the thrill of online gaming with confidence, knowing that your personal and financial information is protected by the latest encryption technology.