1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5597305415
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to complete the login process. This eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish, then click on "send OTP" and wait for the required time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date features and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds are non-withdrawable. Users can only redeem the money they have earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including storing your Aadhar card, UPI information, and bank details. This will ensure that your account is properly verified and set up. Your co-operation in this matter is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the entire process to be completed in 30 minutes to 3 hours. However, occasional delays in payments may cause it to take up to 24 hours to resolve. This variance in processing time can depend on various factors affecting the app's services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
The convenience of a secure online payment process is crucial, which is why 1ace offers a range of safe deposit and withdrawal methods. This includes credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. The security of our users is our top priority, and our cutting-edge encryption technology ensures that all transactions and personal information remain confidential. Our commitment to security is reflected in the use of advanced encryption algorithms that protect data both in transit and at rest. This means that even if unauthorized individuals attempt to access our systems, they will be unable to decipher or read sensitive information. In addition to our encryption technology, we also implement robust security measures to prevent unauthorized access to user accounts. These measures include secure login protocols, password requirements, and two-factor authentication to ensure that only authorized individuals can access accounts. Furthermore, 1ace is regularly audited and tested to ensure that our security measures are effective and up-to-date. Our team of experts continuously monitors our systems for potential vulnerabilities and works to address any issues promptly to maintain the highest level of security. By providing a range of secure deposit and withdrawal methods, 1ace is committed to making the online payment process as convenient and secure as possible for our users.
Our user-friendly platform ensures a seamless navigation, allowing you to spend more time playing and less time searching. We take pride in providing top-notch customer service, available 24/7, to address any questions or concerns you may have. Our dedicated team is committed to resolving issues promptly and efficiently, so you can focus on what matters most - enjoying your experience. In addition, our platform offers flexible deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies, all of which are secure and speedy to ensure your peace of mind. Whether you're using a debit card, PayPal, or any other digital payment method, our system is designed to be fast, reliable, and convenient. We understand the importance of quick and easy transactions, which is why we strive to process deposits and withdrawals in a timely and efficient manner. Our commitment to customer satisfaction is unwavering, and we're always looking for ways to improve and expand our services. Our team is constantly monitoring and updating our platform to ensure that it meets the highest standards of security, reliability, and performance. By choosing our platform, you can trust that you're in good hands, with a team that's dedicated to providing you with an exceptional experience.