1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8646709561
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely authenticate. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish a stable connection. If the OTP is not received within the allotted time, use the app's support system, which offers live chat assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date version for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, withdrawals start at a minimum of Rs. 100, which is higher than in other apps. Players can only withdraw their earnings from gaming activities, not bonus money. This means users can cash out their winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details securely within the platform.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause waits of up to 24 hours. This variance in processing times is mainly due to payment-related issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact the care centre for assistance.
Our platform is designed with a user-friendly interface that provides seamless navigation and optimal gameplay on both desktop and mobile devices. To ensure the utmost security and peace of mind, we utilize advanced cryptography technology and adhere to strict security protocols, safeguarding your personal and financial information.
Welcome to 1ace, your ultimate online casino destination for thrilling entertainment and unparalleled gaming experiences. Designed with players in mind, 1ace offers a vast array of games that span from classic slots and table games to live dealer experiences and progressive jackpots. Our comprehensive library features titles from the most renowned software developers, ensuring high-quality graphics, immersive soundtracks, and fair gameplay. From the moment you step into our virtual casino, you'll be treated to a world-class gaming experience that's tailored to your unique preferences. Our extensive collection of games includes a wide range of genres and styles, ensuring that there's something for everyone. Whether you're a fan of classic slots with their simple yet addictive gameplay, or you prefer the thrill of table games like blackjack, roulette, and baccarat, we've got you covered. But that's not all - our live dealer games take the traditional casino experience to a whole new level. With our live dealers and real-time video streaming, you'll feel like you're right in the thick of the action at a real-world casino. And with progressive jackpots waiting to be won, you'll have the chance to win life-changing sums of money. At 1ace, we're committed to providing a safe and secure gaming environment that's fair and transparent. Our games are regularly audited and tested to ensure that they meet the highest standards of quality and integrity. And with our user-friendly interface and 24/7 customer support, you'll have everything you need to enjoy a smooth and hassle-free gaming experience. So why wait? Join us at 1ace today and discover a world of thrilling entertainment and unparalleled gaming experiences. With new games and promotions added regularly, there's always something new to look forward to. So come and see what all the fuss is about - we can't wait to welcome you to the 1ace community!