1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8140176114
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to enable account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version, which should fix any problems and allow you to log in and play normally.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. Users can withdraw money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these requirements will allow you to continue with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, some users may experience payment delays, requiring an additional wait of up to 24 hours. This delay can impact the overall processing time, extending it beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes. It cannot be withdrawn, but any winnings from playing games with the bonus amount can be withdrawn. This means you can access the funds you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not successful, you can expect the funds to be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of lucrative bonuses, attractive promotions, and a rewarding loyalty program designed to enhance your gaming experience. Dive into the excitement and discover why 1ace is the ultimate destination for casino enthusiasts worldwide. By becoming a member of our community, you'll gain access to a wide range of benefits, including exclusive bonuses, special offers, and VIP treatment. Our loyalty program is tailored to recognize and reward your loyalty, with personalized rewards and incentives to keep you coming back for more. But that's not all. At 1ace, we're committed to providing a seamless and enjoyable gaming experience, with a vast selection of games from top providers, fast and secure transactions, and around-the-clock customer support. Whether you're a seasoned pro or just starting out, we've got everything you need to have a great time and potentially win big. So why wait? Sign up with 1ace today and start enjoying the thrill of the game, the excitement of the promotions, and the satisfaction of being part of a loyal community of gamers. We can't wait to welcome you to the family!
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