1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9865264239
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to access your account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. Wait for a proper signal and then click on send OTP, allowing enough time for the code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If the number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are allowed only for the money earned from gaming activities, not for bonus amounts. This restriction helps to ensure withdrawals are based on actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can disrupt the expected timeframe for completing transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to ensure your withdrawal request is processing correctly. If the issue persists, funds should be added to your wallet account within 24 hours. If the problem continues, you can contact their customer care centre for assistance.
Join 1ace today and embark on an thrilling adventure where each round, distribution, and launch brings you closer to extraordinary victories!
At 1ace, we offer generous bonuses, regular promotions, and a rewarding loyalty program to enhance your gaming experience. Our dedicated customer support team is available 24/7 to help you with any questions or concerns you may have. We provide a comprehensive platform that is easy to use and navigate, ensuring a seamless gaming experience. Our loyalty program is designed to reward our loyal players, offering exclusive benefits and perks as you progress through the levels. With regular promotions and bonuses, you'll always have something to look forward to, from free spins to deposit matches and more. But it's not just about the rewards - it's about the excitement and thrill of playing online games with us. At 1ace, we offer a wide range of games to suit all tastes and preferences, from classic slots to table games and live dealer options. Our games are powered by the latest technology, ensuring a smooth and realistic gaming experience. Our customer support team is always available to help you with any issues or questions you may have. We understand the importance of having a reliable and efficient support system, and we're committed to providing the best possible service to our players. So why wait? Join the 1ace community today and experience the thrill of online gaming like never before. With our generous bonuses, regular promotions, and rewarding loyalty program, you'll be on your way to a gaming adventure like no other.