1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6138028634
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection and ensure a strong signal is present. Wait for the "send OTP" button to be clickable, then click it and wait for the verification code. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, provide your updated KYC (Know Your Customer) details through email to the customer support team to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should then be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can only claim the money they've genuinely earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's quick and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned while playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any problems with your withdrawal request. If the request is failing, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. In addition, our generous bonuses and promotions are designed to enhance your gaming experience, providing you with even more opportunities to win big. Join us at 1ace today and immerse yourself in an unparalleled online casino entertainment experience.
At 1ace, we offer a generous welcome bonus, regular promotions, and a rewarding loyalty program, making every bet you place bring you closer to exciting rewards. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable experience from start to finish. From the moment you join us, you'll have access to a range of benefits designed to enhance your gaming experience. Our welcome bonus provides a boost to your account, while our regular promotions offer additional opportunities to win big. Our loyalty program rewards your loyalty and consistency, providing you with exclusive benefits and perks. But it's not just about the rewards - it's also about the service. Our customer support team is dedicated to providing you with the best possible experience. Whether you have a question about a bet, need help with a technical issue, or simply want to know more about our games, we're here to help. We're available 24 hours a day, 7 days a week, so you can always get the assistance you need. By joining 1ace, you'll be part of a community that values fairness, transparency, and fun. We're committed to providing you with a safe and enjoyable gaming environment, where you can relax and enjoy the thrill of the game. So why wait? Join us today and start winning!