1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9639946486
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a strong internet connection is established. If you still don't receive the OTP, you can contact the app's support system through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help us update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will ensure you have the most up-to-date version, which should allow you to log in and play without any problems. Once installed, you should be able to access the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings gained through gaming, and not from bonus funds. This means you can only withdraw money earned while participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI, and bank details. This information is required for the app's functionality and security. Please ensure all necessary details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes and 3 hours to complete. However, occasional payment delays can cause wait times of up to 24 hours. This delay may occur in rare instances when payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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