1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6023537315
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once you've entered the OTP, you'll be logged in securely without needing a password or email. This convenient login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" and wait again. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC details via email to the customer support system for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount. You cannot claim bonus rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may encounter delays, potentially taking up to 24 hours. This variance in processing time is a consideration to be aware of when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned using the bonus can be withdrawn. This means you can use the bonus to play games, but you can only withdraw the money you win from those games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not appearing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter, ensuring a smooth and enjoyable gaming experience. We understand that every player is unique and may face different challenges, which is why we are committed to providing personalized support to help you overcome any obstacles and achieve your goals. Our team is comprised of gaming enthusiasts and experts who are passionate about delivering exceptional customer service. We take the time to listen to your concerns, provide clear and concise solutions, and offer guidance to help you get the most out of your gaming experience. Join 1ace today and take the first step towards an unparalleled gaming adventure filled with endless possibilities of victory. With our dedicated support team, you can rest assured that you'll have a seamless and enjoyable experience, allowing you to focus on what matters most - winning and having fun. So why wait? Sign up now and discover the thrill of gaming with 1ace!
Welcome to 1ace, your ultimate destination for online gaming excitement! At 1ace, we offer an immersive casino experience of the highest level, right from the comfort of your own home. Our platform boasts a vast array of games, including classic slots, immersive live dealer games, poker, and thrilling table games like blackjack and roulette. With cutting-edge graphics and a user-friendly interface, we ensure a perfect gaming experience for both new and experienced players. Our diverse selection of games is designed to cater to a wide range of tastes and preferences, providing endless hours of entertainment and excitement. From the moment you enter our virtual casino, you'll be immersed in a world of excitement and possibility. Our live dealer games bring the thrill of a real-world casino to your fingertips, with professional dealers conducting games in real-time. Our classic slots offer a nostalgic gaming experience, while our poker and table games provide a challenge for even the most skilled players. At 1ace, we're committed to providing a safe, secure, and fair gaming environment, with robust security measures in place to protect your personal and financial information. Our customer support team is always available to assist with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience. So why wait? Join 1ace today and discover a world of online gaming excitement that's just a click away!