1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8314180178
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP (One-Time Password) sent to your phone. This will securely log you in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still can't receive the OTP, try waiting and then retry by clicking "send OTP." If the OTP doesn't arrive within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should get you back up and running with the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus amounts collected are non-withdrawable. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within this app, including saving your Aadhar card, UPI, and bank details. This information is required for verification and account setup. Please ensure all necessary details are accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with a bonus can be withdrawn. This means the bonus winnings are yours to keep, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
Our platform was designed with user-friendliness in mind, ensuring a seamless navigation experience regardless of whether you're using a desktop or mobile device. To make your gaming experience as convenient as possible, 1ace supports a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. All transactions are processed with encrypted protocols to guarantee the security and integrity of your financial information.
Our high-level security measures and fair play policies ensure a safe and secure environment for all our players. We understand the importance of a seamless and trustworthy gaming experience, which is why we have implemented a range of secure deposit and withdrawal methods. These include credit card transactions, electronic wallets, and bank transfers, ensuring that all transactions are convenient, secure, and hassle-free. In addition to our robust security measures, we also prioritize excellent customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a general inquiry, our support team is always ready to help. At our online gaming platform, we are committed to providing a safe and enjoyable gaming experience for all our players. We strive to maintain the highest standards of security, fairness, and customer service to ensure that our players feel confident and protected throughout their gaming journey.