1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7541140953
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it convenient to access the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send." If you still don't receive the OTP within the allotted time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number you previously used. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app from the app store. This should allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other similar apps. Withdrawals are limited to funds earned from gaming activities, excluding bonus money. This means you can only withdraw the amount you've earned through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhaar card, UPI information, and bank details. This will enable a smooth verification process. Having this information saved will also facilitate future transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our top priority is the satisfaction of our customers, and that's why we have a dedicated support team available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is committed to providing exceptional service and ensuring that you have the best possible experience with our online games. By joining 1ace today, you'll be able to experience the pinnacle of online gaming excellence, with a wide range of games to choose from and a community of players dedicated to having fun. Whether you're a seasoned gamer or just starting out, we're here to help you every step of the way. So why wait? Join us now and discover a world of online gaming like no other!
We provide a wide range of payment methods to cater to our diverse clientele. From credit and debit cards to electronic wallets like PayPal and Skrill, as well as cryptocurrency options, our simplified deposit and withdrawal processes are designed to make transactions fast and hassle-free. Our customer support team is available 24/7 to assist with any questions or concerns, ensuring a smooth and enjoyable experience for all players. To further enhance our services, we offer attractive bonuses and regular promotions, promoting responsible gaming and a commitment to providing top-notch entertainment. Our commitment to responsible gaming is reflected in our policies and procedures, which aim to ensure that our players can enjoy their time with us without compromising their financial well-being. At 1ace, we prioritize our players' satisfaction and strive to provide a seamless and enjoyable experience. Our team is dedicated to ensuring that every transaction, from deposit to withdrawal, is handled efficiently and with transparency. We understand the importance of trust and security, which is why we employ the latest encryption technology to safeguard all transactions and personal data. By choosing 1ace, players can expect a world-class online gaming experience, with a vast array of games, exciting promotions, and exceptional customer service. Join us today and discover why 1ace is the go-to destination for online casino enthusiasts worldwide.