1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4215569463
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to bypass using a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, you'll need to ensure a strong internet connection and wait for a stable signal. If you still don't receive the OTP after a reasonable amount of time, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only permitted for earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This variance in processing time is a potential drawback of the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from gaming with the bonus amount can be withdrawn. This means you can cash out the money you've won with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings section and review your transaction history. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
We take pride in providing a secure and user-friendly platform, ensuring that all our players can enjoy their gaming experience with ease and comfort. Our state-of-the-art methods for deposits and withdrawals include major credit cards, e-wallets, and bank transfers, offering a range of convenient and flexible options. Whether you prefer to use your credit card, digital wallet, or traditional bank transfer, we have you covered. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is committed to resolving any issues promptly and efficiently, ensuring that your gaming experience is always smooth and enjoyable. We understand the importance of timely and reliable support, which is why we have a team of experts standing by to help you at any time. Our commitment to security and customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our players. Whether you're a seasoned gamer or just starting out, we're here to help you every step of the way. So why wait? Join us today and discover a world of gaming excitement and convenience.
At 1ace, we prioritize your security and satisfaction above all else. Our secure deposit and withdrawal methods include popular options such as credit/debit cards, electronic wallets, and bank transfers, ensuring that your transactions are fast and protected. This allows you to make seamless and worry-free transactions, without compromising on your financial well-being. Additionally, we provide 24/7 customer support, ensuring that you have access to assistance whenever you need it. Our dedicated team is always available to help you with any questions, concerns, or issues you may encounter, providing you with peace of mind and a hassle-free experience. Whether you're making a deposit, withdrawing funds, or simply need guidance on how to use our services, our support team is always here to help.