1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4311683057
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the timed period to pass; if you don't receive the OTP, use the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming activities, and bonus amounts are non-withdrawable. This means users can only withdraw the actual winnings earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details. Having this information saved will facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, payment delays may sometimes occur, requiring a wait time of up to 24 hours. This can add an extra layer of complexity to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, our commitment to customer satisfaction sets us apart from the rest. In addition to our vast selection of games and secure banking options, we're dedicated to ensuring that every player has a seamless and enjoyable experience. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise. Whether you're a newcomer or a seasoned player, our team is always ready to help, ensuring that your experience is both relaxing and enjoyable. From the moment you join us, you'll be treated to a world-class online casino experience. Our team of experts is constantly working to improve and expand our game selection, ensuring that you'll always find something new and exciting to try. With a wide range of games to choose from, including slots, table games, and live dealer options, there's something for every taste and style. At 1ace, we're passionate about providing a safe and secure environment for all our players. Our website is fully encrypted and protected by the latest security measures, ensuring that your personal and financial information is always protected. Our banking options are also secure and reliable, with multiple payment methods available to suit your needs. So why wait? Join 1ace today and discover the best online casino adventure!
We recognize the significance of smooth and secure transactions, which is why 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and various cryptocurrencies. Our platform is reinforced by advanced cryptography technologies to ensure maximum security and privacy for your personal and financial information. By providing a variety of payment options, we make it easy and convenient for you to manage your finances and conduct transactions with us. Our commitment to security is unwavering, and we employ robust measures to protect your data and maintain the integrity of your transactions. This includes the use of secure servers, encryption protocols, and firewalls to prevent unauthorized access and ensure that all transactions are processed quickly and efficiently. As a result, you can have complete confidence in our ability to safeguard your financial information and protect your rights as a customer.