1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7334469342
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and easy login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive the OTP, wait for the allotted time. If not, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means you can't withdraw bonus rewards, only the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Once submitted, your account will be updated accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This discrepancy affects the overall processing time, making it longer than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. Any winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If the funds aren't visible immediately, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
1ace prioritizes its users' convenience and security by offering a range of reliable deposit and withdrawal methods. This includes major credit and debit cards, e-wallets, bank transfers, and cryptocurrency options. Our user-friendly website and mobile app allow you to play at any time, from anywhere, with 24/7 customer support available to assist with any questions or concerns. Whether you're a seasoned player or new to the world of online gaming, our dedicated team is always ready to help you with any issues or worries, ensuring a seamless and enjoyable experience.
At 1ace, we are dedicated to providing an exceptional online casino experience, tailored to meet the unique needs of each player. Our extensive library of games offers something for everyone, featuring a diverse range of classic slots, immersive video slots, and table games like blackjack and roulette. For those seeking a more authentic casino atmosphere, we also offer live dealer options, allowing you to interact with real dealers in real-time. We understand the importance of security and convenience, which is why we have implemented seamless and secure deposit and withdrawal methods. Our platform supports a wide range of payment options, including credit cards, e-wallets, and cryptocurrency, ensuring that you can easily fund your account and receive your winnings. New players are welcomed with generous welcome bonuses, providing a great starting point for their gaming journey. As players progress, they can take advantage of exciting promotions and a rewarding VIP program, offering exclusive benefits and rewards. Our loyal members are valued and recognized for their loyalty, with regular updates and surprises to keep them engaged and entertained. At 1ace, we are committed to providing exceptional customer support, available 24/7 to assist with any questions or concerns. Our dedicated team is passionate about ensuring a hassle-free and enjoyable gaming experience, and we strive to respond to all inquiries promptly and professionally. By joining 1ace, you can experience the ultimate online casino destination, designed to cater to the needs of online gaming enthusiasts. With our vast selection of games, secure payment options, and exceptional customer support, we are confident that you will find your perfect match in our world-class online casino.