1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7138753350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive a verification OTP after clicking "send," try contacting the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other comparable apps. You can only withdraw earnings from gaming activities, with bonus funds being non-withdrawable. This allows users to access their earned money while keeping bonus amounts separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth verification process. Failing to do so may hinder your ability to access or utilize the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds you've earned while playing games using the bonus amount. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
Our user-friendly interface makes navigation effortless, allowing you to effortlessly explore our vast range of entertainment options. Meanwhile, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. We're committed to making your experience seamless and enjoyable. To reward your loyalty and enthusiasm, we offer generous welcome bonuses, promotional offers, and loyalty programs that reward you for each game you play. The more you play, the more you'll be rewarded, giving you even more opportunities to win big. Step into the world of limitless entertainment and endless possibilities at 1ace, where your next big win is just a click away. With a vast array of games to choose from, you'll never run out of excitement and thrills. Whether you're a seasoned gamer or just starting out, we have something for everyone, and our dedicated team is always here to help you make the most of your experience.
Our platform was designed with the user's convenience in mind, featuring an intuitive navigation system and compatibility with all devices, allowing you to play your favorite games at any time and from any location. We prioritize ease of use, ensuring that you can quickly and seamlessly access your games without any hassle. In addition, we offer a wide range of secure payment methods, including credit cards, electronic wallets, and bank transfers, making transactions smooth and efficient. This variety of options ensures that you can choose the method that best suits your needs, whether you prefer the convenience of a credit card or the security of a bank transfer. We understand the importance of security and reliability, which is why we have implemented robust measures to protect your transactions and personal data. Our platform is designed to be user-friendly, intuitive, and accessible, allowing you to focus on what matters most - enjoying your games without any interruptions.