1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9750962543
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper signal, then click to send the OTP and wait again. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you can log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only access your winnings, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and all bank account information. This is a mandatory step for the registration process. Please ensure all required details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time, typically between 30 minutes to 3 hours. However, some users may experience delays with payment processing, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
In addition to our comprehensive platform and extensive game selection, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand that a seamless and enjoyable gaming experience is crucial, and our team is committed to ensuring that you receive the help you need in a timely and efficient manner. Our customer support representatives are highly trained and knowledgeable, and they are available to assist you via multiple channels, including phone, email, and live chat. Whether you need help with a specific game, have a question about our bonuses and promotions, or require assistance with a technical issue, our team is here to help. At 1ace, we are passionate about providing our customers with an exceptional gaming experience, and our customer support team plays a vital role in achieving this goal. By providing fast and effective support, we aim to ensure that you can focus on what matters most - having fun and enjoying the thrill of online gaming. Join 1ace today and discover why we are the preferred choice of online casino enthusiasts around the world. With our commitment to customer support, extensive game selection, and exciting bonuses and promotions, we are confident that you will have a truly unforgettable gaming experience.
At 1ace, convenience is paramount, which is why we offer a range of secure deposit and withdrawal methods. Whether you prefer credit cards, e-wallets, or cryptocurrencies, our transactions are swift, secure, and direct. New players can take advantage of generous welcome bonuses, while our loyal members enjoy regular promotions, VIP rewards, and 24/7 customer support to enhance their gaming experience. Our dedicated team is always available to assist with any queries or concerns, ensuring a seamless and enjoyable journey from start to finish. Join 1ace today and enter a world of endless excitement and winning possibilities!