1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5149343058
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can easily access your account using this convenient and streamlined process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click on send OTP and wait; if the OTP doesn't arrive within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can play the newly updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are only possible for the money earned through gaming activities, not bonus amounts. This means users can only redeem earnings from actual gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To register in this app, you must complete and submit all required KYC details, which include saving your Aadhar card, UPI, and bank details. This information is necessary for the app to verify your identity and facilitate further transactions. Please ensure that all your details are accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delayed payment scenario is a rare exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with a bonus can be withdrawn. This means the bonus winnings are yours to keep, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
User convenience is at the heart of 1ace. We prioritize providing a range of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and even cryptocurrency options, ensuring fast and stress-free transactions. Our team of dedicated customer support representatives is available 24/7, ready to assist you with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a query about your account, we're always here to provide timely and effective support. In addition to our secure payment options and dedicated customer support, we also strive to provide a user-friendly interface and intuitive navigation, making it easy for you to find what you need and manage your account with ease. Our commitment to user convenience extends to our mobile app, which offers a seamless and secure way to access your account and make transactions on-the-go. At 1ace, we understand the importance of security and transparency in online transactions, which is why we use the latest encryption technology to protect your personal and financial information. We also maintain clear and concise communication with our users, keeping you informed about your transactions and account activity in real-time. Overall, our focus on user convenience, security, and support is designed to provide you with a hassle-free and enjoyable experience when using 1ace.
At 1ace, the convenience and satisfaction of our players are paramount. Our platform offers a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring quick and uninterrupted transactions. Advanced security measures and a commitment to fair play guarantee that your gaming experience at 1ace will be safe and just. With a vast array of games to choose from, you'll be immersed in a world of excitement and entertainment. From the thrill of spinning the reels to the strategy of card games, we've got something for every type of player. And with the option to play on desktop, mobile, or tablet, you can enjoy your favorite games anywhere, anytime. But what really sets us apart is our dedication to customer service. Our team of experts is available 24/7 to answer any questions, resolve any issues, and provide personalized support. We're committed to ensuring that every player has an exceptional experience at 1ace. As a valued player, you'll also have access to exclusive bonuses and promotions, designed to take your gaming experience to the next level. From welcome offers to loyalty rewards, we're always looking for ways to show our appreciation for your business. So why wait? Dive into the world of 1ace today and discover a gaming experience like no other. With its cutting-edge technology, vast game selection, and unparalleled customer service, 1ace is the perfect destination for anyone looking to elevate their online casino adventure.