1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1630856938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (one-time password) to verify your identity, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active mobile number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help expedite the account updating process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. Users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. Withdrawals are restricted to the money won, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Join 1ace today and take advantage of our generous welcome bonuses, ongoing promotions, and loyalty programs designed to enhance your gaming journey. Experience unparalleled excitement and become a part of our thriving community at 1ace!
Welcome to 1ace, the ultimate online gaming destination for enthusiasts! Our platform offers an unparalleled casino experience, combining cutting-edge technology with a wide range of exciting resources. With a vast selection of games at your fingertips, you can indulge in classic slots, thrilling table games like blackjack, roulette, and poker, as well as live dealer options that bring the authentic casino atmosphere directly to your screen. Our extensive game library is designed to cater to a diverse range of tastes and preferences, ensuring that every player has an unforgettable experience. From the nostalgic thrill of classic slots to the strategic challenge of table games, we offer a gaming experience that's second to none. In addition to our extensive game selection, our platform is built on the latest technology, ensuring a seamless and secure gaming experience. Our team of experts is dedicated to providing top-notch customer support, ensuring that any questions or concerns you may have are addressed promptly and efficiently. At 1ace, we understand the importance of a realistic and immersive gaming experience. That's why we've developed state-of-the-art live dealer games, allowing you to interact with professional dealers and other players in real-time. Our live dealer games are designed to replicate the excitement and energy of a traditional casino, making you feel like you're right there in the thick of the action. Whether you're a seasoned gamer or just looking for a new adventure, 1ace is the ultimate destination for online gaming enthusiasts. With our unparalleled selection of games, cutting-edge technology, and exceptional customer support, we're confident that you'll find an experience that exceeds your expectations. So why wait? Join us today and discover a world of online gaming excitement like no other!