1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0336087207
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you still encounter issues, try clicking on "send OTP" and wait for the specified time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account and restore access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can redeem your hard-earned gaming rewards, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Failure to provide complete KYC details may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We prioritize the convenience and satisfaction of our players, which is why we offer a wide range of deposit and withdrawal methods. You can choose from credit cards, e-wallets, bank transfers, and even cryptocurrency options to manage your funds with ease. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues that may arise, ensuring an exceptional gaming experience. With our comprehensive support system, you can focus on what matters most - having fun and winning big. Join 1ace today and discover why we are the top choice for online casino enthusiasts worldwide.
Our platform is designed with the user in mind, ensuring a seamless and effortless navigation experience for both experienced online casino enthusiasts and newcomers to the world of online gaming. We prioritize user-friendliness, making it easy for anyone to find what they're looking for and enjoy a hassle-free experience. We also offer a wide range of secure deposit and withdrawal methods, catering to different preferences and needs. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrency options. This flexibility allows users to choose the payment method that best suits their lifestyle and financial situation. Our commitment to security and convenience ensures that users can focus on what matters most - having fun and enjoying their favorite games. With our platform, users can rest assured that their transactions are safe, secure, and easily accessible, making it the perfect destination for anyone looking to indulge in online gaming.