1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8505798977
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. If you're still unable to receive the OTP, try clicking 'send OTP' again and wait for the designated time. If you still don't receive it, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC documents to the customer support team via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app after uninstallation, and you'll be able to log in and play without any problems. This should allow you to access the updated features and functionality of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal amounts. Withdrawals are limited to earnings from gaming activities, with bonus amounts remaining inaccessible for withdrawal. This restriction applies to prevent abuse and ensure users only withdraw funds earned through legitimate gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and all relevant bank information. This will ensure a smooth and secure onboarding process. Having all your details up-to-date and saved is crucial for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause you to wait up to 24 hours. This delay is an exception to the generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter during your gaming experience. We understand the importance of providing exceptional service to ensure that our players have a seamless and enjoyable time. To further enhance your experience, we also offer attractive bonuses and promotions that will keep you engaged and motivated to play. Whether you're a seasoned gamer or just starting out, we're committed to providing a welcoming and exciting environment that will keep you coming back for more.
1ace is the ultimate online destination for gaming enthusiasts, providing an unparalleled casino experience that can be enjoyed from the comfort of your own home. Our platform is designed to transport you to a world of excitement and entertainment, offering a vast array of games that cater to all tastes and preferences. From the nostalgic charm of classic slots to the electrifying thrill of table games like blackjack and roulette, our collection of games is extensive and diverse. Whether you're a seasoned pro or a newcomer to the world of online gaming, we have something for everyone. But that's not all - our platform also features immersive live dealer sessions that simulate the authentic experience of playing in a land-based casino. With our live dealers and high-definition video streaming, you'll feel like you're right in the heart of Las Vegas, surrounded by the energy and excitement of the city's famous casinos. At 1ace, we're committed to providing a world-class gaming experience that's safe, secure, and enjoyable. Our platform is designed with your comfort and satisfaction in mind, and we're dedicated to delivering a seamless and hassle-free experience that will keep you coming back for more.