1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9044284075
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send", try reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility problems and allow you to play the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amount. The app restricts withdrawing bonus funds, allowing only earnings from gameplay to be redeemed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card, UPI information, and bank account details. This is a mandatory requirement for the app to function correctly. Failure to do so may prevent you from accessing the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing. This delay is a temporary exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform ensures seamless navigation and a user-friendly interface, optimized for both mobile devices and desktops. We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrency options. Our robust security measures and 24/7 customer support guarantee that your transactions and personal data are always protected. With our platform, you can enjoy a hassle-free experience, knowing that your financial information is secure and your transactions are processed efficiently. Our team of experts is dedicated to providing top-notch support, available around the clock, to address any questions or concerns you may have. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your sensitive information. From data encryption to secure servers, we utilize the latest technology to ensure that your transactions are processed with the highest level of security. Whether you're accessing our platform on your mobile device or desktop, you can trust that your experience will be seamless and secure. Our user-friendly interface is designed to make it easy for you to navigate and manage your finances with confidence.
Our dedicated customer support team is available 24/7, every day of the week, to assist you with any questions or concerns you may have, ensuring a seamless and hassle-free experience. In addition to our exceptional customer support, we also offer attractive bonuses, daily promotions, and a rewarding loyalty program to provide an unparalleled gaming environment. At 1ace, we are committed to delivering an exceptional gaming experience that exceeds your expectations. From the moment you join us, you'll have access to a wide range of exciting games, bonuses, and promotions that will keep you engaged and entertained. Our state-of-the-art platform is designed to provide a smooth and secure gaming experience, so you can focus on what matters most - having fun and winning big. So why wait? Join us today and discover everything we have to offer. Our dedicated customer support team will be happy to assist you with any questions or concerns you may have, and our loyalty program will reward your loyalty and keep you coming back for more. At 1ace, we're dedicated to providing an exceptional gaming experience that you'll never forget.