1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5778178631
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy login access.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection by checking your signal. Wait for the "send OTP" button to be clickable, then click it and wait for the OTP to arrive. If it doesn't arrive within a reasonable timeframe, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, all Know Your Customer (KYC) details must be filled and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This delay can occur due to the payment processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone other than the account holder. This means you can use the bonus funds to play games, but you can withdraw any winnings earned from those games. The bonus itself is non-withdrawable, but any profits made while using it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace provides a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring that transactions are swift and hassle-free. Our commitment to player satisfaction and security is unwavering, as we utilize cutting-edge encryption technology to safeguard personal and financial information. This robust security infrastructure protects players' sensitive data from unauthorized access, giving them peace of mind and confidence in their online transactions. By adopting the latest advancements in encryption, we guarantee the integrity and confidentiality of all financial transactions, allowing players to focus on their gaming experience without worrying about security concerns.
At 1ace, we show our appreciation for our customers through promotions and bonuses. From welcome bonuses to loyalty programs, we reward our players with generous offers to enhance their gaming experience. Our goal is to provide a seamless and exciting journey for our players, where the thrill of playing and the opportunity to win are always intertwined. By joining us today, you'll discover a world where the excitement of gaming meets the thrill of possibility, and where every moment is a chance to win big.