1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3292157397
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for a strong signal to come in, then click on send OTP and wait for a short period of time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your correct KYC documents to our customer support team via email to facilitate a smooth account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can start playing the app again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus rewards. This means you can cash out the funds you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete your account setup, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions efficiently, taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may disrupt the expected speed of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our platform is designed with the user's convenience and security in mind, providing seamless navigation and robust protection for all transactions. We offer support for a wide range of payment methods, including credit and debit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free deposits and withdrawals. With our user-centric approach, we strive to make the payment process as smooth and efficient as possible, allowing users to focus on what matters most to them.
For banking services, 1ace provides a range of convenient deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring fast and secure transactions. Our team of customer support specialists is available 24/7, providing unparalleled service to assist with any questions or concerns you may have. Whether you need help with a specific transaction, have an inquiry about your account, or simply require guidance on how to use our services, our support team is always available to lend a helping hand. With our commitment to providing exceptional customer service, you can be confident that you're in good hands with 1ace.