1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8779197102
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password or email login, providing a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, click the "send OTP" button and wait for the verification code. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features and capabilities. After reinstalling, you should be able to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming funds, not for bonus collected funds. This means you can cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, rest assured that your funds will be added to your wallet account within 24 hours. If not, you can reach out to their care centre for assistance.
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