1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4932518704
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still having trouble, click on "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once reinstalled, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to funds earned from gaming activities, not including bonuses. Users cannot withdraw bonus amounts, which can only be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card and UPI information, as well as your bank details. Completing these steps will enable a seamless experience within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process payments within a relatively short time frame, typically taking anywhere from 30 minutes to 3 hours. However, in some instances, payment processing may be delayed, requiring users to wait up to 24 hours. This wait time is an exception to the usual quick and efficient processing times experienced within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds must be used for gaming purposes only, and cannot be withdrawn by anyone else. The money earned while playing with the bonus can be withdrawn. You can only withdraw winnings earned from games, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. In addition, we offer generous welcome bonuses, loyalty programs, and special promotions to enhance your gaming experience. Join 1ace today and immerse yourself in a world of excitement, reliability, and endless possibilities for victory. From the moment you start playing, our team is here to help you every step of the way, providing personalized support and guidance to ensure you get the most out of your time with us. Whether you're a seasoned gamer or just starting out, our support team is committed to providing you with a hassle-free and enjoyable experience.
Our user-friendly interface ensures a seamless navigation experience, allowing you to easily access your favorite games. With robust security measures in place, you can trust that your personal information and transactions are protected. Our platform offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing you with flexible and convenient banking options. We understand the importance of secure transactions, which is why we implement advanced encryption and secure servers to safeguard your sensitive data. Additionally, our team of experts continuously monitors our system to identify and address any potential vulnerabilities. Our payment options cater to a diverse range of users, ensuring that you can deposit and withdraw funds with ease. Whether you prefer the convenience of credit cards, the speed of electronic wallets, or the anonymity of cryptocurrencies, we have a payment method that suits your needs. At our platform, we prioritize the security and convenience of our users. With a user-friendly interface, robust security measures, and flexible payment options, we strive to provide an exceptional gaming experience that is both enjoyable and secure.