1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5232733999
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your mobile number will then authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on the "send OTP" option, waiting for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus amounts collected. This means you can withdraw the money you've won, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This step is a necessary part of the process. Having all this information saved will help facilitate your experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can withdraw the money won from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre.
Welcome to 1ace, the premier online casino destination for an unparalleled gaming experience! At 1ace, we take pride in offering a comprehensive range of resources and personalized services to enhance your gaming journey. Dive into a world of top-notch entertainment with our extensive collection of games, spanning from classic favorites like Blackjack and Roulette to the latest slots and live dealer experiences, all powered by leading software providers, ensuring flawless gameplay and breathtaking graphics. Our vast game library is carefully curated to cater to all tastes and preferences, providing an unparalleled level of variety and excitement. From the thrill of spinning the reels to the strategic thrill of card games, we have it all. Our games are designed to provide an immersive and engaging experience, with features like progressive jackpots, free spins, and bonus rounds, ensuring that every gaming session is filled with possibilities and surprises. But it's not just about the games – it's about the experience. At 1ace, we're committed to providing unparalleled customer support, with a dedicated team available 24/7 to assist with any questions or concerns you may have. We also offer a range of convenient payment options, ensuring that you can deposit and withdraw funds with ease and security. In addition to our extensive game library and exceptional customer support, we're proud to offer a range of exclusive promotions and loyalty rewards, designed to thank our valued players for their loyalty and continued support. From welcome bonuses to special offers and tournaments, we're committed to providing an unparalleled gaming experience that's tailored to your individual needs and preferences. So why wait? Join us at 1ace today and discover a world of entertainment, excitement, and adventure. With our commitment to excellence, you can be sure that your gaming experience will be nothing short of exceptional.
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