1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3395139786
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong and stable signal. If you still have trouble receiving the OTP, wait for the allotted time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If it's been updated, send your proper KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can be made only for the earnings from gaming activities, not for bonus amounts. The app restricts withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This will enable a seamless and secure experience. Once done, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, there may be occasional delays in payments, requiring users to wait up to 24 hours. This timeframe is a potential exception to the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be used to earn real money, which can then be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money should be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for further assistance.
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