1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4500856341
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you experience issues, click on 'send OTP' and wait for the verification process. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated features without any issues. Once updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, not for bonus amounts. This means you can withdraw your winnings, but not any bonus funds accumulated in the app.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all required KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure experience. Please ensure all necessary information is accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but not the initial bonus amount itself. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the money is not added to your wallet account within 24 hours, contact their care centre for assistance.
At 1ace, we are committed to providing a safe and responsible gaming environment, backed by a robust customer support system available 24/7 to assist with any questions or concerns. Our dedicated team is always ready to help, ensuring that you have a seamless and enjoyable experience. We understand the importance of trust and fairness in online gaming, which is why we prioritize transparency and security in all our operations. Our customer support team is comprised of experienced professionals who are knowledgeable about our games and services. They are available to help with any issue, from setting up your account to resolving any concerns or questions you may have. Whether you're a seasoned player or just starting out, our support team is here to guide you every step of the way. At 1ace, we take pride in our commitment to responsible gaming. We believe that gaming should be a fun and enjoyable experience, and we're dedicated to providing a platform that promotes responsible behavior. This includes measures to prevent problem gambling, as well as resources and support for those who may need it. Join us today at 1ace and discover why we're the go-to choice for online casino enthusiasts worldwide. With our state-of-the-art security measures, generous bonuses, and wide range of games, you'll be spoiled for choice. So why wait? Sign up now and start experiencing the excitement of online gaming with 1ace!
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to help you with any questions or concerns you may have. Our team is committed to providing exceptional service and ensuring that you have a seamless and enjoyable experience. Join us at 1ace today and embark on an extraordinary journey filled with thrilling games, exceptional rewards, and endless opportunities to win big. Our platform is designed to provide a unique and exciting experience, with a wide range of games and features to keep you entertained and engaged. Whether you're a seasoned gamer or just starting out, our team is here to help you every step of the way. We're passionate about providing a safe and secure environment for all our players, and we're committed to ensuring that you have a positive and enjoyable experience. So why wait? Join us at 1ace today and discover a world of excitement and possibility. With our dedicated support team, exceptional rewards, and endless opportunities to win, you'll be amazed at what you can accomplish.