1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3472266471
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, after which you will be logged in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is stable, click on the "send OTP" option and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your KYC details to customer support via email to assist with transferring your account. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix any issues you were experiencing and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus funds. This means users can only withdraw money they've earned through actual gameplay, not as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This exception can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus funds to play, but any profits made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform boasts a secure and uninterrupted deposit and withdrawal system, supporting a variety of payment options, including credit cards, electronic wallets, and bank transfers. This ensures that players can make transactions with ease and confidence, without worrying about interruptions or delays. To provide an additional layer of security, our platform utilizes cutting-edge encryption technology. This state-of-the-art technology encrypts all transactions and personal information, ensuring that it remains confidential and protected from unauthorized access. As a result, players can rest assured that their sensitive data is fully safeguarded, and their transactions are processed smoothly and efficiently. With our secure payment system, players can focus on enjoying their gaming experience without worrying about the safety of their personal and financial information. Our commitment to security and reliability ensures that players can trust our platform, knowing that their transactions are protected by the latest technology and expertly managed by our team.
At 1ace, the satisfaction of our players is our top priority. We strive to provide a premium gaming experience, recognizing that our customers are the heart of our operation. To achieve this, we offer generous bonuses, a rewarding loyalty program, and dedicated 24/7 customer support to enhance your gaming journey. Our goal is to create an engaging and entertaining environment where you can enjoy a wide range of online games without worrying about safety or security. We take pride in our commitment to providing a secure and protected platform, ensuring that your gaming experience is both enjoyable and worry-free. By joining us at 1ace, you'll have access to a vast array of top-notch online games, each designed to provide hours of excitement and thrills. Our team is dedicated to continuously improving and updating our games to ensure that you always have something new and exciting to look forward to. So why wait? Join us today at 1ace and discover the thrill of online gaming in a safe, secure, and entertaining environment. Our doors are always open, and our team is ready to welcome you to the ultimate gaming experience.