1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0627164119
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can attempt to send it again. If you're unable to receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your KYC details to the customer support system via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. The earned money can be withdrawn once it meets the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Completing these steps will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours, but in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delayed payment process is an exception to the usual efficient service. Overall, the app's performance is generally quick, but payment timing may vary.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusively for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but the bonus amount itself cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is delayed, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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