1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4956262777
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is stable. If you don't receive the OTP after waiting, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to assist with transferring your account. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Only the money earned from gaming activities can be withdrawn, and not the bonus amount. Withdrawn funds are restricted to earnings from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all your KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This ensures that your account is fully verified and ready for use. Please make sure all necessary details are accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 3 hours, but this timeframe can vary from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
To ensure your convenience, we provide a wide range of secure and efficient deposit and withdrawal options. You can choose from popular methods such as credit/debit cards, electronic wallets, and bank transfers. Our robust security measures ensure that your transactions and personal information are always protected. We take the security of your data seriously, with multiple layers of protection in place to prevent unauthorized access and ensure the integrity of your transactions. Our systems are regularly updated and monitored to detect and prevent any potential threats, giving you peace of mind when conducting transactions with us. Additionally, we comply with all relevant industry standards and regulations to ensure that your information remains confidential and secure.
To cater to our diverse base of players, 1ace offers a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. This ensures that players can easily manage their accounts and make transactions without any hassle. Furthermore, our dedicated customer support team is available 24/7 to assist with any questions or concerns, guaranteeing a seamless gaming experience. In addition to our comprehensive banking options, we also offer attractive bonuses and promotions to enhance your gaming experience and maximize your chances of winning. Our promotions are designed to reward our players and provide them with a thrilling experience, complete with exciting rewards and surprises. Whether you're a seasoned player or a newcomer, we have something for everyone, and our team is always ready to help you make the most of your time on our platform.