1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4764562581
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to securely log in. This eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and use the app without any problems. This will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, excluding bonuses. This means you cannot withdraw bonus money, but only the amount you've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Filling out this information is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may require users to wait for up to 24 hours. This delay can disrupt the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You are eligible to withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't successful there, don't worry as the funds will be added to your wallet account within 24 hours. If you still face issues, you can contact their care centre for assistance.
We take pride in offering a range of secure and hassle-free deposit and withdrawal methods, ensuring that your transactions are seamless and trouble-free. You can choose from a variety of options, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our commitment to security and convenience means that you can make transactions with confidence, knowing that your funds are protected and easily accessible. In addition to our robust deposit and withdrawal methods, we also provide 24/7 customer support, ready to assist you with any questions or issues that may arise. Our dedicated team is available to help you at any time, ensuring that you can focus on your financial goals without worrying about technical difficulties or administrative hurdles. Whether you need help with a specific transaction, have a question about our services, or require assistance with a particular issue, our customer support team is always available to provide prompt and professional assistance.
Our platform offers a range of deposit and withdrawal methods, ensuring smooth, fast, and secure financial transactions. You can choose from traditional options such as credit/debit cards and bank transfers, or take advantage of the speed and security of modern electronic wallets and cryptocurrencies. Our user-friendly interface and robust customer support are always available to assist with any questions or concerns, allowing you to focus solely on enjoying your gaming journey.