1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0068479801
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP code to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and if it times out, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the newly updated features of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earning from gaming and not bonus money. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This includes saving your Aadhar card, linking your UPI, and storing all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, users may experience delays with payments, which can take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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