1ace

1ace App support

Contact
+91 2291253086

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app without additional login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active phone number associated with your account. If your number has changed, submit your proper KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. Once installed, you can log in and enjoy playing the updated app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not for bonus rewards. The withdrawn amount can be any amount earned from gaming, not a fixed minimum.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, delays can occur, potentially extending processing times to up to 24 hours in some cases. This waiting period is usually related to payment processing issues.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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