1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0980179070
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account without needing a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To continue, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the latest version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are non-withdrawable. This restriction applies to the funds collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
We take pride in offering a secure and user-friendly platform that ensures a flawless and enjoyable gaming experience. Our versatile deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, make managing your funds easier and more convenient than ever. With our platform, you can effortlessly transfer money in and out, without any hassle or inconvenience.
At 1ace, we strive to provide a superior online gaming experience that caters to the diverse needs of every player. Our platform boasts an impressive array of features and services designed to ensure an unparalleled entertainment experience. Whether you're an experienced gamer or just starting out, you'll find a vast selection of games to suit your taste. With hundreds of options to choose from, our extensive game library includes popular slots, table games, live dealer experiences, poker, and many more. Our collection of slots offers a thrilling range of themes, from classic fruit machines to immersive story-driven games. For those who prefer the thrill of strategy, our table games and poker options provide a challenging and engaging experience. For a more authentic and immersive experience, our live dealer games bring the excitement of a real-world casino directly to your fingertips. Interact with professional dealers and other players in real-time, enjoying the thrill of competition and the social atmosphere of a live gaming environment. At 1ace, we're committed to providing an exceptional online gaming experience that meets the unique needs of every player. With our extensive game selection, user-friendly interface, and commitment to customer satisfaction, we're confident that you'll find your new favorite gaming destination.