1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8074095158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will receive an OTP (One-Time Password) that you must verify to complete the login process. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a strong signal and then click on send OTP, allowing time for the code to be sent. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth and enjoyable experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your KYC (Know Your Customer) details are submitted and saved within the app. This includes linking your Aadhar card, UPI (Unified Payments Interface) information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally quick, taking anywhere from 30 minutes to 3 hours to complete due to fast and stable services. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can affect the overall time required to complete a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself, however, will remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is showing up. If not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace is not just about diversity; it's also about quality. Our games are developed by leading software providers and boast impressive graphics and flawless gameplay. To further enhance your experience, we offer generous bonuses and promotions, including welcome bonuses, free spins, and loyalty rewards.
At 1ace, we are committed to providing a comprehensive gaming selection, backed by secure and uninterrupted financial transactions. Our platform offers support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring a fast and hassle-free process. To ensure the safety and security of your personal and financial information, our platform is equipped with cutting-edge measures to protect it at all times. Our commitment to security is unwavering, and we take every precaution to prevent unauthorized access and ensure that your transactions are processed smoothly and efficiently. Our security measures include state-of-the-art encryption, secure servers, and robust firewalls, all designed to prevent any unauthorized access to your sensitive information. Additionally, our team of experts is constantly monitoring our systems to detect and prevent any potential security threats, ensuring that your transactions are always secure and protected. At 1ace, we understand the importance of trust and transparency in online transactions, and we are committed to providing our players with a secure and reliable gaming experience. Our focus is on delivering a seamless and enjoyable gaming experience, backed by our commitment to security and integrity.