1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5678895901
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method replaces the need for a password or email, allowing easy access. You can now log in using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a proper signal, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned cannot be withdrawn by anyone except the individual who earned it through gaming. It can only be used within the gaming platform and not for external withdrawals. Any winnings from games played with the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, your funds will typically be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
For transactions, we offer a diverse range of deposit and withdrawal methods to cater to the needs of each player, including traditional credit cards and bank transfers, as well as modern electronic wallets and cryptocurrencies. With fast processing times and guaranteed fair gaming, 1ace is committed to making your online gaming experience as enjoyable and rewarding as possible. Join us today and discover why so many players choose 1ace as their preferred online casino.
Our top priorities are security and convenience, which is why we provide a range of safe deposit and withdrawal methods. These include credit and debit cards, electronic wallets, and bank transfers. We understand the importance of ensuring that our users' transactions are secure and reliable, and we take every precaution to protect our customers' personal and financial information. Our platform is designed with ease of use in mind, ensuring a seamless navigation experience whether you're playing on your desktop or mobile device. We've carefully crafted our interface to be intuitive and user-friendly, making it easy for you to find what you need and access your favorite games and features. We're committed to providing a hassle-free experience for all our users, and we're constantly working to improve and enhance our platform to meet your needs. Whether you're a seasoned gamer or just starting out, we're dedicated to making your experience with us enjoyable and stress-free.