1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0662975435
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before proceeding. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once reinstalled, you should be able to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only allowed from the earnings made from gaming activities, not from bonus collections. This restriction ensures that users can only withdraw funds earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details through the app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a successful and secure transaction. Please make sure all required information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. This means the bonus itself cannot be withdrawn, but any winnings from games played with the bonus can be cashed out. The account holder can withdraw the earnings from games played with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and check your transaction history. If your request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to the care centre for assistance.
Navigating our user-friendly platform is effortless, allowing you to focus on what truly matters: the thrilling experience of the game. Our multiple and secure payment options ensure swift and hassle-free deposits and withdrawals, with support for major credit cards, e-wallets, and even cryptocurrencies. But that's not all. Our dedicated customer support team is always available 24/7, providing assistance at just a click away whenever you need it. Whether you have a question, concern, or issue, our support team is ready to help, ensuring that your gaming experience is seamless and enjoyable. With 1ace, you can rest assured that your needs are met and your gaming experience is taken to the next level.
One of the standout features of 1ace is our user-friendly and intuitive interface, designed to provide a seamless gaming experience. We also offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are quick, secure, and convenient. In addition, our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're experiencing technical issues, need help with a specific feature, or simply have a question about our services, our team is always available to provide prompt and professional assistance. Our commitment to customer support is unwavering, and we strive to provide a personalized and efficient experience for all of our users. We understand that every player is unique, and we're dedicated to ensuring that each one feels valued and supported throughout their gaming journey with us.