1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3755454545
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper connection before proceeding. If you still don't receive the OTP, you can initiate live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, and you'll be able to log in and play without any problems. This update should fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This means users can't withdraw bonus money, only the actual winnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details. Having all this information up to date is necessary for the process to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This delay can occur in addition to the initial processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
1ace offers a wide range of exciting games with live dealers that bring the authentic casino atmosphere directly to your screen, enhancing your gaming experience with real-time interactions. The user-friendly interface ensures seamless navigation, allowing you to dive into the action without any hassle.
We recognize the significance of seamless transactions, which is why we provide a range of reliable deposit and withdrawal methods to ensure a hassle-free experience. Our payment options include credit cards, electronic wallets, bank transfers, and cryptocurrency options, giving you the flexibility to choose the method that best suits your needs. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues that may arise. Whether you need help with a deposit, withdrawal, or have a query about your account, our team is always available to provide expert guidance and support. With our commitment to providing a smooth and secure transaction process, you can focus on what matters most - managing your finances with ease and confidence. Our goal is to make your experience with us as seamless and enjoyable as possible, and we strive to achieve this through our reliable payment options and exceptional customer support.