1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2707836497
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If you still face issues after the time limit, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active account number. If your account number has changed, please submit your updated KYC details to our customer support team via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus collected funds. This means users can withdraw money earned from gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing completion time from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This variance in processing speed is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
1ace provides an intuitive interface and user-friendly navigation, making it easy for both new players and experienced bettors to enjoy their favorite games. We take pride in offering exceptional customer service, available 24 hours a day, 7 days a week, through live chat, email, and phone support. Our dedicated team is always ready to assist with any questions or concerns you may have, ensuring a seamless and enjoyable gaming experience.
Our cutting-edge software ensures a immersive and seamless gaming experience, while our live dealer options bring the authentic casino atmosphere directly to your screen. To further enhance your gaming journey, 1ace offers numerous promotions and bonuses, designed to maximize your chances of winning. From generous welcome packages to regular rewards and loyalty programs, we provide a range of incentives to keep you engaged and motivated. Additionally, our user-friendly interface and advanced gaming features allow you to easily navigate and customize your gaming experience to suit your preferences. With 1ace, you can enjoy a thrilling and rewarding online gaming experience that simulates the excitement of a real casino, from the comfort of your own home.