1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2528709002
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking send, you can try the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If it's changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only cash out the money they've earned from playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and uploaded within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, causing users to wait up to 24 hours for the transaction to clear. This may add an additional delay to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn by the user. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
1ace is committed to providing a top-notch service, ensuring the security of its transactions through various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. We also offer rapid processing times so that you can enjoy your winnings without delay. Furthermore, our platform is fully optimized for use on both desktop and mobile devices, allowing you to play anywhere, at any time. Join 1ace today and take advantage of our generous welcome bonuses, loyalty programs, and 24/7 customer support to make your gaming journey unforgettable.
At 1ace, we recognize the significance of security and convenience, which is why we provide a range of reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. These transactions are safeguarded by advanced cryptographic technology, giving you peace of mind as you enjoy your favorite games. With our robust security measures, you can rest assured that your personal and financial information is protected, allowing you to focus on the thrill of gaming without worrying about the safety of your transactions. Whether you're depositing funds, withdrawing winnings, or simply managing your account, our secure payment systems ensure a seamless and hassle-free experience.