1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4918727039
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If needed, click "send OTP" again and wait for the code to arrive. If you still don't receive OTP, access the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and log in to access the updated features. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for the money earned from gaming, and not for bonus amounts. This means you must have actually won the money through gaming activities to be able to withdraw it.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a seamless experience moving forward. Completing these steps is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our top priority is ensuring the security and convenience of our customers, which is why we provide support for a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, giving you the freedom to choose the option that best suits your needs. Our fast and efficient transaction processing system allows you to focus on what really matters - enjoying your gaming experience. With a seamless and hassle-free experience, you can quickly and easily access your account, make deposits, and withdraw your winnings, all while feeling secure in the knowledge that your transactions are being processed quickly and safely.
1ace prioritizes a seamless user experience, offering a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures quick and hassle-free transactions, allowing players to enjoy uninterrupted gaming. The dedicated customer support team is available 24/7, ready to address any questions or concerns, providing a calm and enjoyable experience for all players. To further enhance the gaming experience, 1ace offers generous bonuses, promotional offers, and a robust loyalty program. This ensures that both new and experienced players can maximize their time on the platform, with every spin and bet potentially leading to exceptional rewards. By choosing 1ace, players can enter a world of endless excitement and possibility, where every game and bet can lead to extraordinary rewards. With a commitment to user satisfaction and a focus on providing an exceptional gaming experience, 1ace is the perfect destination for anyone looking to indulge in the thrill of online gaming.