1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6124323101
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then click on send OTP. If you don't receive the OTP, try live chat through the app's support system. This will help you troubleshoot and resolve the problem.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help you successfully shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. However, you can only withdraw earnings from gaming activities, not bonus rewards. This means that any bonuses collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours, but sometimes payments may be delayed. In these instances, users may need to wait up to 24 hours for their transactions to be processed. This delay can occur despite the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used in gaming activities and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. We understand that playing online games can sometimes be frustrating, and we're committed to providing you with the best possible experience. In addition to our comprehensive support services, we also offer attractive bonuses and promotions to enhance your gaming experience and increase your chances of winning. Our team is constantly working to improve and expand our offerings, so you can always expect exciting new opportunities to emerge. Whether you're a seasoned pro or just starting out, we're here to help you every step of the way. Our support team is knowledgeable, friendly, and always willing to lend a hand. We're dedicated to providing you with the highest level of service and ensuring that your experience with us is enjoyable and rewarding.
1ace takes gaming to the next level by delivering an exceptional user experience, boasting an elegant and intuitive interface that is easy to navigate. The platform is perfectly compatible with mobile devices, ensuring a seamless transition from desktop to on-the-go play. The stunning graphics and cutting-edge sound effects create a realistic and immersive casino atmosphere, transporting players to a virtual gaming environment that feels truly alive.