1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6633676132
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP (One-Time Password) sent to your mobile. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still can't receive the OTP, wait for the allotted time to pass and then try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming activities, and bonus funds cannot be withdrawn. This allows you to redeem your earned rewards without any restrictions on bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Saving these details will allow you to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in under 3 hours, but the overall time can range from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours in some cases. This variability in processing times is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in gaming activities and not withdraw it. The bonus funds are for gaming purposes only, and any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If not, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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