1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1016293734
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking send, wait for the designated time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to assist with account transfer. This will help you complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease. This should fix any problems you were experiencing and allow you to play the app as intended.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to earned gaming money and do not include bonus amounts. Users cannot withdraw bonuses collected, only the money they have won from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include your Aadhar card, UPI information, and all relevant bank details. This will enable the necessary verification and setup process. Saving these details will facilitate a smooth and secure registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned from a bonus can only be used for gaming purposes and cannot be withdrawn. The bonus amount itself cannot be withdrawn, but any money won while using it can be withdrawn. This means you can cash out the profits, but not the initial bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is the ultimate online gaming platform for thrill-seekers and rewards enthusiasts alike. With an exhaustive collection of games, we cater to a diverse range of players, including those who crave the nostalgic experience of classic slots and video poker, as well as those who seek the immersive excitement of live dealer tables. Our extensive game library features a variety of popular titles, including blackjack, roulette, and baccarat, ensuring that there's something for everyone to enjoy. At 1ace, we pride ourselves on providing a seamless and enjoyable playing experience. Our cutting-edge platform is designed to deliver stunning graphics, ensuring a visually engaging and immersive experience. We also prioritize fairness and transparency, guaranteeing that all games are played with integrity and randomness. Additionally, our innovative features keep players engaged, with regular updates and new content added regularly to keep the excitement fresh and thrilling. Whether you're a seasoned gamer or just starting out, 1ace offers a welcoming and inclusive environment. Our expert team is always available to assist with any questions or concerns, providing top-notch customer support to ensure a hassle-free experience. With 1ace, you can be sure that you're in good hands, with a platform that's dedicated to providing the ultimate online gaming experience.
At 1ace, we prioritize your convenience and security by offering a range of reliable deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. Our user-friendly interface ensures a seamless navigation experience, allowing you to easily access all our features without any hassle. Additionally, our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with deposits, withdrawals, or any other aspect of your experience, our team is always available to provide assistance and support. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries to ensure your satisfaction. Our commitment to security is unwavering, and we employ the latest technology and security measures to protect your transactions and personal data. We also maintain transparency in our operations, providing clear and concise information about our services, fees, and policies to ensure you have a complete understanding of how we operate. At 1ace, we value your trust and satisfaction above all else, and we strive to provide an exceptional experience that meets your needs and exceeds your expectations.