1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0821700938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP, click on send again after waiting, or alternatively, reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active mobile number associated with your account. If the number has changed, please email your updated KYC details to our customer support for assistance with transferring your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After installing the new version, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. You cannot withdraw bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you need to submit all your KYC (Know Your Customer) details in the app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank details. This is a mandatory step to ensure a smooth and secure experience within the app. Please ensure all required information is accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when processing transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section to view your transaction history. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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