1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4024236642
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which you'll need to complete to log in securely. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. If you still encounter issues, wait for the OTP to be sent before reaching out to the support system through live chat. If the OTP doesn't arrive within the specified time, contact the support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If it's changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get your app back up and running smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is based on earnings from gaming and does not include bonus money. Users cannot withdraw bonus funds, only the money they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank information. This is a necessary step to ensure a smooth and secure experience. Having all the necessary details saved in the app will facilitate your transactions and account management.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait time of up to 24 hours. This delay occurs occasionally, despite the app's usual quick and efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by others. It's meant for gaming purposes only and cannot be taken out as cash. Any winnings earned with the bonus can, however, be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is being processed. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
Opening a deposit or withdrawal account is quick and easy, with support for various payment options, including credit cards, electronic wallets like PayPal and Skrill, and even cryptocurrencies like Bitcoin. Security is paramount at 1ace, with our platform utilizing cutting-edge encryption technology to ensure that your personal and financial information remains safe. Additionally, our 24/7 customer support is always available to assist with any questions or issues you may encounter, providing peace of mind and a seamless user experience.
1ace offers a flawless gaming experience through cutting-edge graphics, immersive soundtracks, and user-friendly interfaces. Our platform provides a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer modern payment solutions. We prioritize the security of our users, utilizing advanced cryptographic technologies to safeguard all transactions and personal information. Our commitment to security is unwavering, with multiple layers of protection in place to prevent unauthorized access and ensure the integrity of our users' data. From the moment you start playing, you can rest assured that your financial and personal information is secure, thanks to our state-of-the-art security measures. In addition to our robust security protocols, we also offer a variety of deposit and withdrawal options to cater to different preferences and needs. Whether you prefer to use traditional payment methods or opt for the convenience of digital currencies, we have got you covered. Our payment options are designed to be quick, easy, and reliable, allowing you to focus on what matters most - enjoying your gaming experience. At 1ace, we understand the importance of trust and reliability in the gaming industry. That's why we have implemented strict measures to ensure the fairness and randomness of our games, as well as the accuracy and reliability of our results. Our games are regularly audited and tested to ensure that they meet the highest standards of quality and integrity. Ultimately, our goal is to provide a seamless and enjoyable gaming experience that is both fun and secure. We are committed to continually improving and expanding our services, and we invite you to join us on this journey.