1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5215827299
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP within the given time, try clicking the "send OTP" button again. If issues persist, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If it's changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure that you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only allowed for money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only access the earnings you've generated through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, leading to a wait of up to 24 hours for the transaction to be finalized. This delay is an exception rather than the norm, with most transactions being completed efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. It can be withdrawn once the player has earned additional money by playing games with the bonus amount. The bonus earnings are separate from the original bonus and can be withdrawn as regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request still fails, rest assured that the money will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
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