1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9441888743
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your number. This will securely authenticate you without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking send, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, please submit your updated KYC documents to our customer support team via email to facilitate account transfer. This will ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing the app. This should fix any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amount collected. The bonus remains non-withdrawable, allowing you to continue earning from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in a wait time of up to 24 hours. This variation in processing time is not uncommon.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, the satisfaction of our clients is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help understanding how to use a particular feature or are experiencing technical difficulties, our team is here to provide personalized support to ensure your online gaming experience is seamless and enjoyable. Join 1ace today and take your online gaming experience to new heights!
We at 1ace prioritize your convenience and security above all. Our platform supports a variety of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring secure and uninterrupted transactions. We employ robust cryptography to safeguard your personal information and funds, guaranteeing that your transactions are protected from unauthorized access. Our customer support team is available 24 hours a day, 7 days a week, providing assistance and resolving any issues you may encounter. With our platform, you can rest assured that your personal information and financial data are always protected, and that you can access your account and funds whenever you need to. We understand the importance of security and take every measure to ensure that your transactions are processed securely and efficiently. Our platform is designed with the latest security technologies and protocols, providing an additional layer of protection for your financial information. In addition to our robust security measures, we also offer a range of features and tools to help you manage your account and transactions with ease. From deposit and withdrawal options to account management and customer support, we strive to provide a seamless and user-friendly experience for all of our customers. Ultimately, our goal is to provide a secure, convenient, and reliable platform for our users. We are committed to continuously improving and expanding our services to meet the evolving needs of our customers, and we are dedicated to providing the highest level of security and support to ensure your complete satisfaction.