1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3610344809
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, check your internet connection and wait for a strong signal. Click on send OTP and wait for the time to pass, or if you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to access the new features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means users can access their earned gaming funds but not any bonus or promotional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure experience. All required details must be accurately filled and saved to complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay in payment processing is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests. If the request is pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
The 1ace prioritizes convenience and security, which is why it offers a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. Our robust security measures ensure that your personal information and transactions are always protected. We understand the importance of safeguarding your sensitive data and take every necessary step to prevent unauthorized access or breaches. In addition to our comprehensive security measures, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is trained to provide prompt and effective solutions to ensure that your experience with 1ace is seamless and stress-free. Whether you need help with a transaction, have a question about our services, or require assistance with any other matter, our support team is always available to help. We believe that our commitment to security and customer support sets us apart from other providers and demonstrates our dedication to delivering a high-quality experience for all our customers.
To enhance your gaming experience, 1ace provides attractive bonuses and promotions to make your journey more exciting. Alongside this, a responsive customer support team is available 24/7 to assist you with any queries or concerns you may have. The team is committed to providing timely and effective solutions to ensure your satisfaction. As you join the 1ace community today, you'll embark on a thrilling adventure that offers endless possibilities and rewards. With a vast array of games, exciting tournaments, and lucrative bonuses, you'll be spoiled for choice. The 1ace team is dedicated to providing a seamless and enjoyable experience, with a focus on player satisfaction and loyalty. Whether you're a seasoned gamer or just starting out, 1ace offers a welcoming environment that's designed to cater to your needs. With a wide range of games to choose from, you'll find something that suits your taste and playing style. Plus, with regular updates and new content being added, you'll always have something fresh and exciting to look forward to. So why wait? Join the 1ace community today and discover a world of adventure, rewards, and endless possibilities. With its commitment to customer support, bonuses, and a vast array of games, 1ace is the ultimate destination for gamers of all levels.